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    AI voice agents

    Svara

    AI voice agents that answer and make phone calls

    Svara is a platform for AI voice agents. You design the conversation in a visual builder, give the agent your documents to answer from, and connect a phone number. The agent then answers calls and talks to visitors on your website. It switches to the caller's language on its own, across English, Hindi and 10 other Indian languages, and keeps a transcript of every conversation. When a caller needs a person, it transfers the call.

    Go to the Svara app(opens in a new tab)What it does
    Call our AI receptionist, built on Svara: +91 80 3182 7005

    Inbound calls, browser calls and the website widget are available now. Outbound calling in India runs as a supervised pilot for now, and we set up each account with you.

    Live demo

    Talk to Svara now

    Speak with BizMitra's AI receptionist right here in your browser. Ask about BizFlow or Svara in English, Hindi or your own language, or ask it to book a demo for you.

    Prefer the phone? Call our AI receptionist on +91 80 3182 7005.

    Who it's for

    • Businesses that miss calls during busy hours or after closing
    • Teams answering the same enquiry and booking questions all day
    • Companies that want a voice assistant on their website
    • Developers and agencies connecting voice calls to their own systems

    Features

    What Svara does

    Visual agent builder

    • Design the call as a flow of steps
    • Edit a draft and publish it when it is ready, with version history
    • Transfer the call to a person or to another agent

    Phone and web calls

    • Inbound and outbound calls through Twilio, Plivo, Telnyx, Cloudonix, Exotel, Vobiz, Vonage or Asterisk/VICIdial
    • Call your agent from the browser to test it
    • An embeddable voice and chat widget for your website

    Calling campaigns

    • Upload a CSV of contacts and dial them with pacing, retries and redial
    • Campaigns pause automatically when too many calls fail

    Knowledge and tools

    • A knowledge base the agent searches during the call
    • HTTP and MCP tools, so the agent can look up or update your systems mid-call

    Voices and models

    • Speaks English (India), Hindi, Bengali, Gujarati, Kannada, Malayalam, Marathi, Odia, Punjabi, Tamil, Telugu and Assamese, and switches to the caller's language automatically
    • Choose your speech-to-text, language model and text-to-speech providers
    • Bring your own API keys or use models we manage for you

    Call results

    • Recordings and transcripts of every call
    • Call outcomes (dispositions) you define
    • Webhooks to send call results to your own systems
    • Usage and daily reports
    Svara agent builder: the website receptionist's conversation flow, from greeting to answering questions, booking a demo and handing over to a person
    Agent builder. The conversation as a flow you can see and change.
    Svara agent runs: a list of calls with outcome (such as demo booked), date and duration. Phone numbers hidden.
    Every call logged with its outcome and duration.

    Screens from Svara. Caller phone numbers are hidden.

    How to get started

    1. 1

      Talk to us

      Tell us which calls you want the agent to handle.

    2. 2

      Build the first agent together

      We set up your account and design the call flow and knowledge base with you.

    3. 3

      Test in the browser

      Call the agent from your browser and adjust it until it sounds right.

    4. 4

      Connect your number

      Point a number from a supported carrier at the agent and start taking calls.

    Questions

    Common questions

    Last updated

    See Svara with your own use case.